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Media Ventures LTD Support

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Media Ventures LTD Support
Admin Reporting Tool
Dashboard Manage Reports Reporter Lookup Channels (M3U) Services Settings Team Activity Log Report Portal

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Recent Reports
Search by name or phone — either field alone is fine. Matching is partial and case-insensitive.
Search by name and/or phone to find a reporter's submissions.
No channels yet. Add an M3U URL in Settings and click “Parse Now”.
Services & M3U Mapping

Each service is a content source shown in the reporter portal's “Select Service” dropdown (Channels, On-Demand & Request panels). Give each service its own M3U URL, then Parse to pull that service's channels & categories. Add, edit, enable/disable, or remove services below.

Service Ch. Service
Enabled
Channel
Reporting
On-Demand
Issue
Request
Movie/Series
Last Import Actions
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M3U Playlist Deprecated

This single-source M3U box has been replaced by the Services manager, where each service has its own M3U URL and Parse button. This legacy control edits the same data as Services → “Main Line-up”. New setups should use Services.

Discord Webhooks

The moment a report is submitted, it is posted here so your team is notified.

After you verify a report in Manage Reports, click Echo to Supplier to forward it here.

Appearance — Master Theme

Inherit the look of your MVLTD Theme Suite so this tool matches your client area automatically. When on, the Suite's active theme colours & fonts override this tool's built-in Cozy Glass look. If the Suite is unreachable, the last good theme is used — the page never breaks.

On cozycasttv.com that is: https://cozycasttv.com/modules/addons/mvltd_theme_manager/broadcast.php?f=css

How often to re-fetch the theme (default 60 s). Palette changes appear within this window; Save or Test & Sync applies instantly.

Change My Password
Team Members
Each team member signs in with their own username & password. Super Admins can manage users, Admins can manage reports & settings, Support Agents can respond to reports.
MemberEmailRoleStatusLast LoginActions
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Activity Log
Audit trail of all admin actions — who did what, when, and which report it affected.
WhenMemberActionReportDetail
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Add Team Member
Reset Password

Set a new password for . They will use this on their next sign-in.

Echo to Supplier

Echo report to the supplier Discord webhook. Add optional verification notes so the supplier knows what due diligence was performed.

This text is included in the supplier's Discord message and saved on the report.

Add Service

This service's channels come from this playlist. The URL (with credentials) is encrypted at rest and never displayed in full. You can Parse it after saving.

Sections offered by this service